Legal

Legal

Credit Union Deposit Guarantee Corporation

Did you know? The Credit Union Deposit Guarantee Corporation guarantees the full repayment of deposits held in Saskatchewan credit unions. For more information go to www.cudgc.sk.ca

Terms & Conditions

The following Terms & Conditions apply to your account at Landis Credit Union Limited. Your continued use of the account is your agreement to these Terms & Conditions

Personal – Terms & Conditions

Business – Terms & Conditions

Member Card Agreement

Lost or Stolen Cards

Has your Member Card or Global Payment Mastercard been lost or stolen? During business hours, contact the Credit Union at 306-658-2152. After hours or on weekends, call:

Member Cards: 1-800-567-8111.

Global Payment Mastercard: 1-800-561-7849

CUETS Mastercard: 1-800-561-7849

Privacy

Credit unions in Canada have a long history of respecting the privacy of their customers. As a co-operative financial institution, we are committed to developing policies, procedures and service offerings that address privacy concerns. We continue to protect your privacy and your right to control the collection, use and disclosure of your personal information. We have procedures in place that guide our employees and directors in maintaining confidentiality.

To find out more, see the following brochure or contact the Credit Union:

Protecting Your Privacy

Resolving Problems

Developing and fostering long-term relationships is the foundation of our commitment to service. The credit union and our employees have always been committed to delivering a high quality of service to members and non-member customers. Our Market Code builds on this commitment by identifying the standards we embrace as an organization, the way we conduct ourselves and how we will continue to treat you as we work to maintain your trust, while living out our co-operatives values.

Naturally, we hope you are happy with the service we provide. However, we know that things can sometimes go wrong. As part of the Market Code, we have implemented a formal complaint handling process to deal with these situations. If you have a concern or a complaint about the service we provide or the product lines we offer, we want to hear from you. If we get things wrong – it is important that you tell us so we can try to make matters right. This also helps us to improve our service in the future. For more information, see the following links:

Market Code

Resolving Problems

Fair Sales

Frequently Asked Questions